Help & support

How can we help?

Tell us what happened and we will help you get back to a calmer camera roll.

Contact TidyMuse Support

Include your iPhone model, iOS version, and the step where the issue happened. Please do not attach private photos unless they are essential to your request.

Email support@dobreon.com

Photo Library access

TidyMuse supports Full and Limited access. Change the selection inside TidyMuse Settings or go to iOS Settings → Apps → TidyMuse → Photos.

Deletion safety

Nothing is deleted while you swipe. TidyMuse shows a final review, then iOS asks for system confirmation. Deleted items remain in Recently Deleted according to Apple Photos behavior.

Similar Photos

Similarity analysis can take a moment for a larger library or iCloud-only items. It runs on your device. TidyMuse groups likely matches but never automatically selects a photo for deletion.

Privacy

There is no account, advertising, analytics SDK, or photo upload. Read the complete TidyMuse Privacy Policy.